MedXCom is the most advanced athenaClinicals-integrated medical answering service available on the market today. When a patient calls in the middle of the night, MedXCom automatically reaches into athenaClinicals, grabs that patient’s chart, and displays it directly on the doctor’s smartphone in real-time. MedXCom also generates a recording of the conversation between the doctor and the patient, and pushes it back into the patient’s athenaClinicals chart automatically, along with any post-call notes the doctor makes. Documenting after-hours calls has never been simpler!
MedXCom allows doctors to communicate, track, and preserve night calls with total accuracy, with the convenience and sophistication of an easy-to-use mobile app. It allows doctors and practice managers to control their on-call calendars, call rules, and phone settings without having to contact a third party to make changes. All communication made into or out of the system is recorded and archived, and is, of course, HIPAA-compliant.
Because of the simplicity of documentation, the real-time display of critical patient information at the point-of-care, and the automatic call recordings which are stored for over 23 years, MedXCom reduces exposure to malpractice and improves patient satisfaction. For these reasons, NORCAL Mutual is offering new and existing policyholders that utilize athenaClinicals as their EMR up to a 10% discount off their annual premium when they also become users of MedXCom.
Designed and perfected by practicing physicians, with significant input from the team at athenahealth, MedXCom truly revolutionizes how you receive and document after-hours calls. The system is fully customizable, so you can choose what options work best for you and your practice. To learn more, visit our how it works section, or call 877-633-9776.