Medical answering services can not only streamline doctor to patient communication in a fast and effective way, but with the use of modern technology, doctors can easily access transcripts, secured text messaging, and automated voice answering systems through MedXCom’s easy to use medical answering service application available in the Google Play store and iTunes store .
One of the largest concerns with doctor-patient medical communication is security. Doctors must be able to share large amounts of private and personal information with their patients, without having any doubt about that information’s security and compliance with state and federal laws are being met by their medical answering service.
Medical answering services provided by MedXCom offers state of the art security systems that allow sensitive patient information to be accessed in an easy and highly secure fashion. The Health Insurance Portability and Accountability Act, more commonly referred to as HIPAA, provides a set of standards for the security of private medical information. Medical answering services provided by MedXCom are not only compliant with all HIPAA regulations, but our easy to use system offers unlimited access to transcripts of communications, making it easy to protect against malpractice claims.
Whether utilizing an automated voice operating system, a hybrid live operator system or our secured texting services, patient privacy is a paramount concern at MedXCom. Using our technology, MedXCom’s leading medical answering services provides a safe and secure platform for doctor, physician, and dentist offices across the country.
Secure texting services from MedXCom are not only HIPAA compliant, but also compliant with HITECH — the Health Information Technology for Economic and Clinical Health act. This act defines another set of standards for the security of medical information and medical answering services as well.
MedXCom is revolutionizing the way that doctors, physicians and dentists communicate with their patients and protect themselves from liability.