Why MedXCom Is Different
- Patient satisfaction is key, we give providers the ability to connect directly with callers
- The threat of lawsuits is always present, we record and archive all calls, including those between an operator and patient
- Standard SMS texting between doctors and/or with patients is not HIPAA-compliant, we provided secure texting
- The last thing doctors want is to give up their personal cellphone number, we protect their caller ID
- PCMH requires all after hours conversations to be reflected in the EMR, we port all recordings directly into patient records