Protect Your Practice and Switch to MedXCom’s Automated Answering Service Today
Medical Justice, endorsed MedXCom because it is a cost-effective automated medical answering service based on a HIPAA-compliant SaaS platform. It protects medical professionals from frivolous lawsuits. MedXCom was founded by three physicians who sought to protect themselves and their peers from the threats of medical malpractice lawsuits and onerous HIPAA-compliance issues. MedXCom is committed to doing everything we can to support our physician community and reduce risk across the provider/patient continuum.
With the MedXCom iOS and Android app, you’ll enjoy features that include retrieving your messages, managing how you’re contacted, transferring call coverage, and calling patients back with your caller ID protected.
Control Your After Hours
With the MedXCom app, you can manage the current on-call event, access voice messages and call recordings, and send HIPAA-compliant text messages to your colleagues.
Manage Call Coverage
Transfer call coverage to a colleague, change how you’re reached (via call, text, or live operator), and switch which contact number you’re contacted at, all while on-the-go and in real time.
Receive a HIPAA-compliant voice-to-text transcription of a patient’s call, which you can review before listening to the recorded message and calling the patient back.
Caller ID Protection
When returning a patient’s call using the Call Back button, or making an outbound call using the dialpad, the MedXCom app will always protect your personal Caller ID and display your public practice number.
“MedXCom is incredibly easy to use and virtually eliminates errors. It allows me to control how my patients contact me, either by connecting me with them over the phone or texting me their message HIPAA-compliantly.”
“If I have to call a patient and I don’t want them to have my phone number, I call them through MedXCom. This is so much better than the operator-assisted answering service I used to have.”
“Our practice has been using MedXCom for our answering service for years now. Since we started with MedXCom, answering a call after-hours is easy, while also maintaining my privacy. Switching from a traditional live operator answering service saved me significantly in my monthly costs. I changed from a traditional answering service to MedXCom due to the significant savings but am happy I did due to the level of service that I have received.”
“After using several traditional operator-based answering services, I switched to MedXCom, which not only simplifies my life but is actually fun to use – and is all right on my iPhone.”
“I’ve been using MedXCom for the past few years and have been very happy with the service. I switched from a live operator since I’ve had multiple problems with multiple services, often the person answering the call would not read the instructions and I would get called for a routine problem and not an emergency. I love the ability to call my patients and the number that comes up on their end is the office number. When I am needed by a patient or hospital the time is short for me to be contacted.”
Are you ready to reduce your risk
and switch to MedXCom today?