Hoboken, NJ- October 5, 2016– MedXCom, provider of the industry’s first hybrid medical answering service, today announced a partnership with athenahealth, Inc. through athenahealth’s ‘More Disruption Please’ (MDP) program, making MedXCom part of the athenahealth® Marketplace. This new integrated application is now available to athenahealth’s growing network of more than 80,000 healthcare providers for more efficient management of after-hours communications.
The MedXCom solution empowers healthcare providers with a medical answering service that incorporates both an automated and live operator which are seamlessly integrated into the electronic health record (EHR) allowing for real-time, smartphone display of a patient’s medical records as calls are received.
“MedXCom has changed the landscape of doctor-patient communication. Our team set out to meet the industry’s demand for a system that fully interoperable with EHRs, while also providing a secure, low-cost, low-risk solution for automatically managing after-hours patient communications,” said Henry Kane, CEO of MedXCom. “This partnership will potentially allow us to expand our provider base and continue to drive efficiencies in communicating, tracking, and preserving night call data with total accuracy.”
The self-managed platform can enhance or replace current answering services with a cutting edge technology that easily integrates into all devices on-the-go. MedXCom records and archives all calls and stores this information in a patient’s chart which significantly reduces liability. Built on a SaaS platform, MedXCom helps reduce healthcare providers’ costs by up to one half of those associated with a traditional live operator service.
athenahealth is a network-enabled services company with a vision to build a national health information backbone to help make healthcare work as it should. As an MDP partner, MedXCom joins a network of like-minded healthcare professionals who are looking to disrupt established approaches in healthcare that simply aren’t working, aren’t good enough, or aren’t advancing the industry and help providers thrive in the face of industry change.
To learn more about MedXCom’s new integrated application, please visit MedXCom’s product listing page on the Marketplace.
MedXCom is changing the landscape of doctor-patient communication by creating the first ever hybrid medical answering service solution. The offering is designed to empower healthcare providers with a medical answering service that incorporates both an automated and live operator option that seamlessly integrates with their electronic medical records (EMR). The MedXCom platform allows for real time, smartphone display of a patient’s medical history as calls are received, while also ensuring that the entire call is simply and securely recorded and stored within the patient’s medical notes. For parties interested in learning more about our low-cost, minimal-risk solution for automatically managing after-hours patient communications, please visit: https://medx.com/about/
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