With the innovation of modern cell phone technology, doctor answering services like MedXCom now allow doctors to streamline communication with their patients. MedXCom’s secure text messages and automated voice systems allow doctors to securely pass information along to their patients at any time of day. Mobile applications are available on the Google Play and ITunes stores. These applications increase the availability of MedXCom’s medical answering service to patients throughout New Jersey and other states.
Security tends to be the largest concern when dealing with mobile and digital communication. Doctors want to be able to share large amounts of patient information without having any doubt about that information’s security and compliance with state and federal laws.
According to the New Jersey Department of Health, The Health Insurance Portability and Accountability Act of 1996 (HIPAA) protects patient medical information through federal regulations. Without being HIPAA compliant, NJ doctors can face legal malpractice actions from patients. Information on malpractice claims in New Jersey can be found here. Doctors in New Jersey can lessen this risk by using our secure service.
MedXCom’s medical answering services offer state-of-the-art security systems that allow sensitive patient information to be accessed in an easy and highly secure fashion. HIPAA provides a set of standards for the security of private medical information that must be met. Medical answering services provided by MedXCom are fully compliant with all HIPAA regulations, and allow unlimited access to transcripts of communications. Messages sent using our system are archived for 23 years, as explained on our product page. This allows greater protection against communication related malpractice claims in New Jersey.
Patient privacy is a priority at MedXCom. Whether using our platform as a doctor, physician, or dentist, MedXCom provides a safe and secure physician answering service across New Jersey.