MEDICAL ANSWERING SERVICE

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How It Works

TAKE CONTROL OF YOUR AFTER HOURS AND START SAVING WITH FEATURES THAT INCLUDE:

SIMPLE DESIGN MAKES MEDXCOM INCREDIBLY EASY TO USE
RISK MITIGATION AS ALL CALLS ARE RECORDED AND ARCHIVED FOR 23 YEAR
DECIDE HOW YOU WANT TO BE REACHED: BY PHONE (CONNECT IN REAL-TIME WITH THE CALLER), BY TEXT ALERT (RETURN THE CALL AT YOUR CONVENIENCE), OR BY OUR US-BASED LIVE AGENTS
SEAMLESSLY TRANSFER CALL COVERAGE TO YOUR COLLEAGUES
CALLER ID PROTECTION
EMR INTEGRATION (IF APPLICABLE) ALLOWS PROVIDERS TO VIEW PHI DIRECTLY ON YOUR SMARTPHONE, WHILE AUTOMATICALLY DOCUMENTING THE CALL AND POST CALL NOTES BACK INTO THE PATIENT’S RECORD
COST SAVINGS SOLUTION THAT ALLOWS YOU TO REDUCE YOUR MONTHLY BILL

Our Services

MedXCom is a Medical Answering Service that is revolutionary

In 2012, three doctors, upset over losing an avoidable medical malpractice lawsuit, decided to disrupt the live operator medical answering service industry, an industry that hasn’t seen innovation in over 40 years.

Together with a team of technology professionals, they redesigned the entire communication experience. Their solution is revolutionary — it’s called MedXCom.

Simpler, safer and less expensive, MedXCom’s hybrid medical answering service is the first to merge an automated answering service with a live operator option, allowing physicians to communicate, track, and preserve night calls with total accuracy. The revolution is here.

“After using several traditional operator-based answering services, I switched to MedXCom, which not only simplifies my life but is actually fun to use—and is all right on my iPhone.”

Dr. Evan Sorokin, Cherry Hill, NJ

“MedXCom is incredibly easy to use and virtually eliminates errors. It allows me to control how my patients contact me, either by connecting me with them over the phone or texting me their message HIPAA-compliantly.”

Dr. Richard Garden, Severna Park, MD

“If I have to call a patient and I don’t want them to have my phone number, I call them through MedXCom. This is so much better than the operator-assisted answering service I used to have.”

Farhad Rafizadeh MD, Morristown, NJ

“MedXCom has provided my office with an excellent alternative and more efficient solution to a conventional answering service, all easily accessible via an app on my iPhone. MedXCom has definitely made the way my after hours office calls handled more efficiently and with fewer headaches.”

Dr. Daniel Quon, Jackson, MS

MEDICAL ANSWERING SERVICE

TAKE CONTROL OF YOUR AFTER HOURS AND START SAVING WITH FEATURES THAT INCLUDE:

SIMPLE DESIGN MAKES MEDXCOM INCREDIBLY EASY TO USE

RISK MITIGATION AS ALL CALLS ARE RECORDED AND ARCHIVED FOR 23 YEAR

DECIDE HOW YOU WANT TO BE REACHED: BY PHONE (CONNECT IN REAL-TIME WITH THE CALLER), BY TEXT ALERT (RETURN THE CALL AT YOUR CONVENIENCE), OR BY OUR US-BASED LIVE AGENTS

SEAMLESSLY TRANSFER CALL COVERAGE TO YOUR COLLEAGUES

CALLER ID PROTECTION

EMR INTEGRATION (IF APPLICABLE) ALLOWS PROVIDERS TO VIEW PHI DIRECTLY ON YOUR SMARTPHONE, WHILE AUTOMATICALLY DOCUMENTING THE CALL AND POST CALL NOTES BACK INTO THE PATIENT’S RECORD

COST SAVINGS SOLUTION THAT ALLOWS YOU TO REDUCE YOUR MONTHLY BILL

MedXCom is a Medical Answering Service that is revolutionary

MedXCom is featured in Becker’s Hospital Review

Disruptive healthcare companies to watch in 2017