Adding a Live Operator
If you or another provider in your practice is unsure about giving up a live operator, you can enjoy the best aspects of both by adding a US-based agent to the automated system.
The agent will screen callers and contact the correct on-call provider via phone or secure message. The entire call between patient and agent is recorded and accessible for both the provider and practice, which saves you time by eliminating the need to contact the call center for messages.
MedXCom's Live Operator Features
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What They Say About Us!
“MedXCom has provided my office with an excellent alternative and more efficient solution to a conventional medical answering service, all easily accessible via an app on my iPhone. MedXCom has definitely made the way my after hours office calls handled more efficiently and with fewer headaches.”