MedXCom
Adding a Live Operator
If you or another provider in your practice is unsure about giving up a live operator, you can enjoy the best aspects of both by adding a US-based agent to the automated system.
The agent will screen callers and contact the correct on-call provider via phone or secure message. The entire call between patient and agent is recorded and accessible for both the provider and practice, which saves you time by eliminating the need to contact the call center for messages.
MedXCom's Live Operator Features
US-Based Live Agents / Spanish Available
Highly trained US-based agent
Average Speed Of Answer
Calls are answered in under one minute by a live person
Transparent Pricing
Our per minute rate includes all minutes; that is, no surge pricing for holidays or weekends or anything else
Contact Now
Feel Free To Make a Call Request Now
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What They Say About Us!
“MedXCom has provided my office with an excellent alternative and more efficient solution to a conventional medical answering service, all easily accessible via an app on my iPhone. MedXCom has definitely made the way my after hours office calls handled more efficiently and with fewer headaches.”
What They Say About Us!
“After using several traditional operator-based answering services, I switched to MedXCom’s medical answering service, which not only simplifies my life but is actually fun to use—and is all right on my iPhone.”
“MedXCom’s is incredibly easy to use and virtually eliminates errors. It allows me to control how my patients contact me, either by connecting me with them over the phone or texting me their message HIPAA-compliantly.”
“If I have to call a patient and I don’t want them to have my phone number, I call them through MedXCom’s medical answering service. This is so much better than the operator-assisted answering service I used to have.”
“MedXCom has provided my office with an excellent alternative and more efficient solution to a conventional medical answering service, all easily accessible via an app on my iPhone. MedXCom has definitely made the way my after hours office calls handled more efficiently and with fewer headaches.”