About Us
Who We Are
About MedXCom
MedXCom was born from a common source of litigation – the classic after-hours “He-Said. She-Said.” After a lengthy, disruptive, and expensive lawsuit one of our founders realized that a simple call recording would have avoided legal action. This became the initial motivation to create MedXCom.
Today, MedXCom does much more than mitigate risk by recording all calls. The fully automated platform has evolved into a tool that offers providers after-hours transparency, improved workflow, and increased patient satisfaction.
We pride ourselves on our top-notch customer service. We are committed to helping you protect your practice and peace of mind!
Why MedXCom Is Different?
We built it because we wanted to:
- Fix the problems in after-hours care.
- Protect our practices by recording our calls.
- Protect our IDs when calling a patient.
- Minimize patient hold times.
- Help capture data and revenue.
After 10+ years and 25 million calls, our system has evolved into a powerful workflow tool that future-proofs healthcare communication.
Try us out and see for yourself!
Need help? Give Us a Call
What They Say About Us!
“After using several traditional operator-based answering services, I switched to MedXCom’s medical answering service, which not only simplifies my life but is actually fun to use—and is all right on my iPhone.”
“MedXCom’s is incredibly easy to use and virtually eliminates errors. It allows me to control how my patients contact me, either by connecting me with them over the phone or texting me their message HIPAA-compliantly.”
“If I have to call a patient and I don’t want them to have my phone number, I call them through MedXCom’s medical answering service. This is so much better than the operator-assisted answering service I used to have.”
“MedXCom has provided my office with an excellent alternative and more efficient solution to a conventional medical answering service, all easily accessible via an app on my iPhone. MedXCom has definitely made the way my after hours office calls handled more efficiently and with fewer headaches.”
What They Say About Us!
“After using several traditional operator-based answering services, I switched to MedXCom’s medical answering service, which not only simplifies my life but is actually fun to use—and is all right on my iPhone.”