Sweeten Your Practice with MedXCom.
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MedXCom’s athena-Integration brings your patient’s chart right into the conversation. When a patient calls, MedXCom pulls data from your EMR and displays it on your smartphone, in real-time. This means you can:
- Access patient information instantly to provide more informed and personalized care.
- Reduce paperwork and administrative burden by streamlining documentation processes.
- Improve patient satisfaction by providing efficient and convenient after-hours care.
When the call is complete, MedXCom pushes a link with the call recording, notes, CPT/ICD codes and other call details back into Athena as a Patient Case supporting PCMH, CCM, MU and E/M Claim Reimbursement.
Why Choose MedXCom?
Like the classic pairing of cookies and milk, choosing MedXCom’s athena-Integrated answering service demonstrates your commitment to exceptional after-hours care. By partnering with us, you’re selecting a company dedicated to safeguarding doctors and their practices. Our guiding principle is to protect healthcare providers and their reputations, with risk mitigation at the heart of our affordable answering service.
Key Benefits Include:
- Risk Mitigation: Safeguard your practice with 23 years of recorded and archived calls, ensuring you have documentation when you need it most.
- HIPAA Compliance: Avoid costly fines and protect your patients’ privacy with our fully compliant services.
- 100% US-Based Technology: Enjoy peace of mind with secure servers, ensuring your data is safe and easily accessible.
- Caller ID Protection: Maintain professionalism-patients only see your practice phone number, not personal lines.
- Comprehensive Documentation: Ensure accountability and transparency with detailed call metadata – if it’s not documented, it didn’t happen!
- Secure Messaging: Collaborate seamlessly and securely with your team, protecting sensitive information.
- Digital E&M: Benefit from recorded calls that provide audit protection, helping you navigate Medicare and third-party payer requirements with confidence.
- Exceptional Customer Service: Rely on our dedicated US-based team, available 24/7 to assist you whenever you need it.
Ready to Sweeten Your Practice?
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