MedXCom

877-633-9776
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90 Washington Valley Road Bedminster, NJ 07921
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Getting Started with MedXCom Version 2

MedXCom Version 2 Migration Guide

There are only a few steps left before you can start using MedXCom Version 2. Follow the video below or complete the steps to finish your setup.

MedXCom V2 Setup Walkthrough
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Watch the quick walkthrough

Migration Steps

1. Update Your Password

You will receive a “MedXCom Password Update” email from our system to complete your password setup. If you do not receive it within 2 hours, please check your spam folder.

Note: This change only applies to MedXCom Version 2. Your Version 1 account will remain active and unchanged.
2. Download the App

Install MedXCom Version 2 on your device:

Google Play | Apple App Store | Web App

3. Log In

Use your existing MedXCom username and your newly created password.

4. Set Up Multi-Factor Authentication (MFA)

You will be prompted to configure MFA for security and HIPAA compliance. You can choose SMS or an authenticator app.

You may also choose to trust your device for 30 days.

5. You’re Ready

Welcome to your new MedXCom dashboard. Feel free to explore ahead of your migration session.

Getting Started with Version 2

For Administrators and Managers

This walkthrough covers user management, calendars, messaging, mailboxes, and greeting setup.

For Providers

This guide walks on-call providers through setup and explains the patient-provider workflow.

Need Help?

Email support@medx.com
Call 1-877-633-9776 ext. 2

Demo &
Pricing
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